Warranty & Service

Homeowner Online Portal

We want your home ownership experience to be a great one, which is why we now provide you with a fully interactive Homeowner Care Platform that will allow you to better understand, maintain and enjoy your new home. If your community is using Conasys, please login using the home ID and password located on your electrical panel or in the printed guide. Once logged in, you can:

  • Request service for your new home.
  • Reference key information anywhere, anytime from any device.
  • Learn how to operate your home's systems.

Service Request Form

If you are not using Conasys, please request service by completing the 'Request for Service' form provided to you at your Orientation. Please email, fax or mail it to us at the address below. A representative of Foxridge Homes will be in contact to make further arrangements.

Foxridge Homes Service Department
#310 - 5620 152nd Street
Surrey, BC V3S 3K2
P: 604.579.0017
F: 604.579.2113

Homeowner Maintenance Videos

For your convenience, we've created step-by-step videos on how to complete various homeowner maintenance tasks around your Foxridge home, from winterizing your hose bib to cleaning your fireplace glass. All videos can be viewed here on our YouTube channel.

Travelers Canada New Home Warranty Coverage

A new home is likely the largest investment of your life and we understand you want to protect it. That's why all homes built by Foxridge Homes is covered under Travelers Canada's comprehensive 2-5-10 Year New Home Warranty Coverage which provides new homeowners with important home protection and coverage both before and after buying a new home.